Responsible Gaming
Gaming Should Be Entertainment
Online gaming should only ever be viewed as entertainment, similar to going to the movies or playing sports. It should never be considered a way to earn money or solve financial problems. While gaming can be enjoyable, it's important to approach it responsibly and within your means.
Remember: The house always has a mathematical advantage. Only gamble with money you can afford to lose.
Age Verification
In Australia, you must be at least 18 years of age to participate in online gambling activities. It is your responsibility to comply with local laws and regulations in your state or territory.
We take age verification seriously and reserve the right to request proof of identity and age at any time.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, problem gambling may be developing:
- Spending more time or money on gambling than intended
- Difficulty controlling or stopping gambling activity
- Chasing losses by continuing to gamble to recover money lost
- Hiding gambling activity or lying about the amount spent
- Gambling to escape problems, stress, or negative emotions
- Neglecting family, friends, work, or other responsibilities due to gambling
- Borrowing money or getting into debt to fund gambling
- Experiencing anxiety, irritability, or mood changes when unable to gamble
- Feeling the need to gamble with increasing amounts to achieve the same excitement
- Failed attempts to reduce or control gambling
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose before taking a break
- Reality Checks: Receive regular notifications during gaming sessions to remind you how long you've been playing
- Time Limits: Set automatic session timeouts to prevent extended play
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
- Account Closure: Close your account if you need to take a break
Always take advantage of these tools when available, and use them to create a gaming plan that works for your circumstances.
Get Help & Support
If you're struggling with gambling or think you may have a problem, help is available. Here are organisations that provide free, confidential support:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free counselling and support service available 24/7 for Australians affected by problem gambling.
United Kingdom
- GamCare
Website: www.gamcare.org.uk
Free counselling and support for problem gamblers and their families. - GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling.
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Resources and support for problem gambling prevention and treatment.
United States
- National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 (available 24/7)
Information and referrals for problem gambling support.
Need Help?
If you or someone you care about is struggling with problem gambling, please reach out for support immediately. There is no shame in asking for help, and treatment and support are available.
Contact Gambling Help Online at www.gamblinghelponline.org.au or call 1800 858 858 (free, confidential, and available 24/7).
Your wellbeing is important to us. Please gamble responsibly.